How to improve your conversion rate
The method behind every conversion fix: measure the funnel, find the leak, diagnose the cause, prioritise and test.
8 min read
Practical guides to running an online store that converts: how to measure and improve your conversion rate, build product pages that answer every buying question, and create the images, video and copy that sell. Every figure is sourced from independent research, and every guide answers one question properly.
How to measure, diagnose and improve the share of visitors who buy.
The method behind every conversion fix: measure the funnel, find the leak, diagnose the cause, prioritise and test.
8 min read
The formula, the 2026 benchmarks by industry, why they disagree, and how to set a benchmark you can actually use.
5 min read
Why 7 in 10 carts are abandoned, the reasons shoppers give, and the checkout fixes that address each one.
5 min read
The mistakes that cost stores the most, the symptom that gives each one away, and where to start fixing it.
4 min read
Product pages, images, video and copy that answer the buying questions.
The six questions every product page must answer, and how to order the page so shoppers find the answers.
6 min read
The nine shots that answer a shopper's questions, the technical rules marketplaces enforce, and how to cover a whole catalog.
5 min read
When motion carries information a photo can't, where video earns its place, and how to make it for a whole catalog.
6 min read
A template that answers buying questions, keeps products comparable and reads well to search and answer engines.
4 min read
The principles that work everywhere, a checklist to audit against, and trust.
The six principles that hold for every store, from being found to being bought from again, with a guide per industry.
6 min read
A 42-point audit across product pages, checkout, trust, speed, SEO, measurement and EU legal basics.
5 min read
Reviews, identity, policies and payment: the evidence a shopper needs before buying from a store they don't know.
5 min read
What changes for your kind of store, one guide per category.
Sizing that answers “which size?”, on-model images, fibre rules and fewer fit returns.
4 min read
Scale, rooms, materials and delivery: what furniture and decor shoppers need before they buy.
4 min read
Shades, ingredients, honest claims and easy reordering for beauty and personal care.
3 min read
Consistent specs, compatibility, charger rules and comparisons for electronics.
4 min read
In-use video, capacity, real dimensions, cleaning and energy labels for appliances.
3 min read
Mandatory food information, allergens, delivery and taste for food and drink stores.
3 min read
Put it into practice
Tell us about your store and we'll make a video from one of your products, free of charge, so you can judge the result before you commit.
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